Description of Role

• Assist Managing Director in daily / weekly / monthly tasks
• Interface (point of contact) clients of Managing Director and team/ clients
• Read, sort, highlight, respond to emails on behalf of the Managing Director as may be required
• Handle all personal passwords, credit card, bank accounts, files and all contact details ( personal and organizational)
• Handle and prioritize all outgoing or incoming correspondence (e- mail, letters, packages, etc.)
• Responsible for setting up meetings, appointments, travel schedules, and other secretarial tasks.
• Prepare & organize minutes of Meeting agendas, etc.
• Accompany the Managing director to the meeting with the customers/showroom ( sometimes)
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Other tasks an instructed by Managing Director from time to time
• Create and maintain spreadsheets using advanced MS Excel functions to develop reports/ MIS.

Description of Role

• Monitoring the movements of his supervisor and ensuring that the company's installation targets are met by them.
• Planning and strategizing the execution of installation on a regular basis.
• Make sure that installation tasks are undertaken in the company also with agreement to the customer particularities.
• Site installation
• Follow up with the supervisor or clients regularly
• dealing with customer queries and complaints
• Address customer complaints/feedback in a professional manner
• Planning of manpower and resolve issue of Supervisor
• Escalation whether from clients or from production
• Meeting with the clients randomly
• Monitoring and supervision the performance of supervisor and teams
• Monitoring and control of installation work progress sequence as scheduled
• Supervising and managing a team of installation technicians during installation

Description of Role

• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.

Description of Role

• Monitoring the Key Performance indicators of the plant.
• Optimize the manufacturing and support processes in the plant and ensure work instruction process adherence.
• Run the daily target review meeting and communicate status to the director and identify critical issues that need additional support.
• Set targets and priorities to all department of the plant in accordance with health and safety, TPM, Quality and productivity.
• Responsible for the implementation and development of the TPM (Total Productive Maintenance) in the plant.
• Establishing Quality Management Systems across various processes to reduce rejection levels and ensure high quality standards at all the stages of production.
• Evaluating major waste eliminations to secure the best interest of the plant and increase productivity.
• Developing, managing and monitoring team, motivate and achieve the quality and productivity targets.
• Ascertaining requirements of Product (Process Engineering, Tool Engineering, Facility Planning, Technology planning) and make or buy decision.
• Ensure documentation of processes for all new products as per the QMS requirement.
• Provide Support to all the departments on processes, procedures, learning, knowledge sharing, and skills to ensure the delivery effectiveness

Description of Role

Servicing the needs of the customers i.e. obtaining orders, establishing new customers, architects, developers and organizing daily work schedule to follow up and retaining existing or new clients.

Keep up to date knowledge of the products.

Management information by submitting daily activity reports and, such as daily call reports, weekly work plans, and monthly.

Skill Sets Expected

Customer Service, Meeting Sales Goals, Closing Skills, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Excellent sales skills, Initiative and enthusiasm, Initiative and enthusiasm, Good planning and organizational skills, The ability to work calmly under pressure.